Join us to learn how to proactively manage the lifecycle of each of your leasing opportunities from the ease of your desktop or the palm of your hand. This session focuses on the relationship management, speed of response, various methods of communicating and overall functionality. This course is recommended for all leasing professionals.

What you will learn in this webinar:

• The benefits of utilizing a CRM.
• How to handle a lead from the initial communication through the lease.
• Best practices and tips for success.

Join us to learn key reporting features and functionality of the LeaseHawk reporting platform. We'll reveal best practices and tips for getting the most out of your LeaseHawk data. This course is recommended for managers and executives.

What you will learn in this webinar:

• Tips for using LeaseHawk data to meet your goals and metrics.
• How to customize and schedule reports.
• Where to look for red flags and trends.
• How to identify high achievers and challenges.

Join us as we dive into the precise details of how LeaseHawk analyzes and measures phone call performance. We'll discuss how calls are scored and how to receive points for each scored question. You will also learn which key reporting features to reference that will help you organize and track your performance. This course is recommended for all leasing professionals.

What you will learn in this webinar:

• Strategies for improving your phone sales skills.
• How to utilize reporting for monitoring your success.
• Mentoring and coaching techniques.

This class is a general introduction and overview of ACE, the virtual leasing assistant. Learn how ACE provides conversational assistance via calls, texts, and chats, 24/7 for your prospective renters. We will cover how ACE handles phone routing, and guest card and appointment creation. This course is recommended for all leasing professionals, management and executives.

What you will learn in this webinar:

• How ACE will support your leasing team.
• How you are notified when appointments and guest cards are created by ACE.
• What the call, text and chat experience is like with ACE.      
• Reporting options.

This class is designed for the manager responsible for the setup and customization of ACE, the virtual leasing assistant. This training will provide an overview of the LeaseHawk Admin Center and dive into each of the setup screens, providing you guidance and best practices.

What you will learn in this webinar:

• How to access the Admin Center.
• Customizing the sound and speed of your virtual leasing assistant's voice.
• Styling and customizing your property website chatbot.
• How to adjust appointment hours.