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Support and Training Center

Welcome, -!

Training Simplified

LeaseHawk offers options to fit your learning style.

We know you’re busy. That’s why our team of multifamily experts has created a variety of training options to meet your needs and schedules. LeaseHawk’s live webinars, on-demand resources, and custom training will get you started quickly; so, you can get back to what you do best—leasing!

Choose How You’d Like to Learn

Options that make learning easy.

On-Demand Resources

You have access to a full library of on-demand resources, 24/7. Report overviews, how-to guides and training videos are available at your fingertips anytime and anywhere. Easily discover helpful resources using the library’s filter to narrow-down specific resources according to product and media type.

View Resources

Live Training Webinars

Join one of the weekly 60-minute webinars to learn with the guidance of a LeaseHawk product expert. Each webinar covers a different LeaseHawk product and is great for beginners that are just getting started. Webinar attendees are encouraged to interact with the webinar training host, ask questions and, of course, have fun with it. Plus, these webinars are great for individuals or teams.

Register Here

Custom Training

Need something more focused? LeaseHawk offers a variety of custom training packages to fit intuitively within your team’s current process. Packages may include in-person training, train-the-trainer workshops and more. Custom trainings are not included with standard LeaseHawk contracts, please contact LeaseHawk to request a pricing quote based on your unique business needs.

Learn More

Certifications

Test your knowledge on LeaseHawk products and leasing strategies. By completing quick quizzes, you can earn printable certifications to prove you’re a leasing genius. Choose a certification quiz on the product of your choice, pass it, then download your certificate and show it off! You may reference the on-demand resources for help and take each quiz as many times as you need.

Get Certified

Popular On-Demand Resources

A handful of our most frequently accessed on-demand resources to help you get started.

HawkEye

HawkEye Business Intelligence

Need full transparency into the performance of your entire portfolio quickly? On your computer or on your mobile device, HawkEye is the industry's most powerful tool for a birds-eye view of your data.

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LeadScore AI

LeadScore AI Report Descriptions

These report descriptions will give users a more detailed look into how to take advantage of LeadScore AI and which features are best suited for their needs

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Reporting

LeaseHawk Best Practices Guide

Get started on the right foot with CallTrack, LeadScore AI, TPA, CRM and ACE. By following a few simple steps and suggestions, you and your team will be set up for leasing success. Even if you're a LeaseHawk pro, you might learn something new here!

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TPA

Telephone Performance Analysis (TPA)

The prospect calls are coming in, but how effectively is your team handling them? Utilize TPA reports to track performance, company rank, and to identify strengths or challenge areas. TPA is vital for coaching your team to success and for performance reviews and incentive plans. Learn about TPA reports here.

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ACE AI

ACE (Answer Calls Every time)

ACE (Answer Calls Every-time) is your back up for busy days or after-hours calls. She answers common leasing questions, creates guest cards and schedules appointments. Learn how ACE notifies you through email or the LeaseHawk CRM.

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CallTrack

CallTrack Product Introduction

Keep track of which ad sources are bringing in calls and then efficiently analyze the call recordings, volume and data.

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