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Support and Training Center

Welcome, -!

Training Simplified

LeaseHawk offers options to fit your learning style.

We know you’re busy. That’s why our team of multifamily experts has created a variety of training options to meet your needs and schedules. LeaseHawk’s on-demand resources and custom training will get you started quickly; so, you can get back to what you do best—leasing!

Choose How You’d Like to Learn

Options that make learning easy.

On-Demand Resources

You have access to a full library of on-demand resources, 24/7. Report overviews, how-to guides and training videos are available at your fingertips anytime and anywhere. Easily discover helpful resources using the library’s filter to narrow-down specific resources according to product and media type.

View Resources


Test your knowledge on LeaseHawk products and leasing strategies. By completing quick quizzes, you can prove your savvy skills at navigating LeaseHawk and the leasing world. Choose a quiz on the product of your choice, pass it, then show  off your leasing genius! You may reference the on-demand resources for help and take each quiz as many times as you need.

Take a Quiz

Custom Training

Need something more focused? LeaseHawk offers a variety of custom training packages to fit intuitively within your team’s current process. Packages may include in-person training, train-the-trainer workshops and more. Custom trainings are not included with standard LeaseHawk contracts, please contact LeaseHawk to request a pricing quote based on your unique business needs.

Learn More

Popular On-Demand Resources

A handful of our most frequently accessed on-demand resources to help you get started.


Introduction to the LeaseHawk Admin Center

Watch this video for a quick tour of how to set up, update and customize your virtual assistant, ACE AI.

Business Intelligence

HawkEye Business Intelligence

Need full transparency into the performance of your entire portfolio quickly? On your computer or on your mobile device, HawkEye is the industry's most powerful tool for a birds-eye view of your data.

Lead Analysis

LeadScore AI Report Descriptions

These report descriptions will give users a more detailed look into how to take advantage of LeadScore AI and which features are best suited for their needs


LeaseHawk Best Practices Guide

Get started on the right foot with call tracking, lead analysis, agent performance, CRM and ACE. By following a few simple steps and suggestions, you and your team will be set up for leasing success. Even if you're a LeaseHawk pro, you might learn something new here!

Agent Performance

Agent Performance Report Descriptions

Learn about each of the agent performance reports available to you within LeaseHawk reporting and how to access them. These reports are your key to tracking call performance by site and employee to identify strengths or challenge areas.


ACE™ Virtual Leasing Assistant Appointments & Guest Cards

ACE is your AI-powered virtual leasing assistant and is your back up for busy days or after-hours calls. She answers common leasing questions, creates guest cards and schedules appointments. Learn how ACE notifies you through email or the LeaseHawk CRM.