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Introduction to the LeaseHawk Admin Center

[ACE - Video] Watch this video to learn how to setup, update, and customize ACE™ Virtual Leasing Assistant in the LeaseHawk Admin Center.

How-To Guide: Add Videos to ACE™ Chatbot Responses

[ACE - How-To Guide] Use this how-to guide to customize your ACE™ Virtual Leasing Assistant responses with embedded videos.

Custom Training

Learn more about custom training options from LeaseHawk. Custom training offers the flexibility needed to address your unique business needs.

Adding Contacts in the CRM

[CRM - Video] Need to add a walk-in or a resident into the CRM? Or someone who called or emailed you directly? Adding a contact guest card is simple with this step-by-step video.

How To Schedule Reports

[Reporting - Video] Learn how to schedule any LeaseHawk report for regular email delivery.

ACE™ Virtual Leasing Assistant Basics

[ACE - Webinar ] Watch our on-demand training webinar designed for all leasing professionals, management, and executives. This 20-minute training focuses on how ACE provides conversational assistance via calls, texts, and chats, 24/7 for your prospective renters. We will cover how ACE handles phone routing, and guest card and appointment creation.

Agent Performance Basics Part 2: TPA Reports and Best Practices

[Agent Performance - Video] Follow along in this training video to learn how to listen to your scored calls, pull your LeaseHawk Telephone Performance Analysis (TPA) reports and discover best practices to earning higher scores on your prospect calls.

LeaseHawk Reporting for Managers

[Reporting - Webinar ] Watch our on-demand training webinar to learn the basic functionality of LeaseHawk's reporting and business intelligence tools, with an emphasis on recommended reports. Learn how reports help you maximize your LeaseHawk data to measure marketing, agent performance, and CRM usage.

Agent Performance: Improving Phone Skills

[Agent Performance - Webinar ] Want to learn more about your scored calls and how to improve your company ranking? This training webinar video takes you through a sample survey and how to schedule a scored calls report.

OneSite Users Only:  Real Time Pricing & Availability

[CRM - Video] RealPage OneSite users can review real-time pricing and availability and generate quotes in the CRM.