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Introduction to the LeaseHawk Admin Center

[ACE - Video] Watch this video for a quick tour of how to set up, update and customize your virtual assistant, ACE AI.

ACE™ Virtual Leasing Assistant Basics

[ACE - Webinar ] Watch our on-demand training webinar designed for all leasing professionals, management, and executives. This 20-minute training focuses on how ACE provides conversational assistance via calls, texts, and chats, 24/7 for your prospective renters. We will cover how ACE handles phone routing, and guest card and appointment creation.

How-To Guide: Add Videos to ACE™ Chatbot Responses

[ACE - How-To Guide] Use this how-to guide to customize your ACE™ Virtual Leasing Assistant responses with embedded videos.

LeaseHawk Reporting for Managers

[Reporting - Webinar ] Watch our on-demand training webinar to learn the basic functionality of LeaseHawk's reporting and business intelligence tools, with an emphasis on recommended reports. Learn how reports help you maximize your LeaseHawk data to measure marketing, agent performance, and CRM usage.

ACE™ Product Updates Archive 2021

[ACE - Product Updates] See an archive of updates and enhancements for ACE, your virtual leasing assistant, and the LeaseHawk Admin Center added in 2021.

Custom Training

Learn more about custom training options from LeaseHawk. Custom training offers the flexibility needed to address your unique business needs.

Agent Performance: Improving Phone Skills

[Agent Performance - Webinar ] Want to learn more about your scored calls and how to improve your company ranking? This training webinar video takes you through a sample survey and how to schedule a scored calls report.

How-To Guide: ACE Chat Pop-Ups

[ACE - How-To Guide] Learn how to add your own ACE™ Virtual Leasing Assistant chat pop-ups. With chat pop-ups, you can embed experiences within the ACE chatbot window, such as photo galleries, virtual tours, support third-party apps, and more.

How-To Guide: Clone ACE Responses

[ACE - How-To Guide] Adding ACE to a new property? If your policies, amenities, or any number of features are the same across multiple communities, use this guide to save time on ACE set up. Response Cloning allows you to select leasing and resident question responses from one property and publish the identical responses to other properties in your portfolio.

How To Schedule Reports

[Reporting - Video] Learn how to schedule any LeaseHawk report for regular email delivery.