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Introduction to the LeaseHawk Admin Center

[ACE - Video] Watch this video for a quick tour of how to set up, update and customize your virtual assistant, ACE AI.

How-To Guide: Create and Add ACE Rules

[ACE - How-To Guide] Want ACE to collect more guest cards? Create a new rule! Follow this training guide to learn how to create custom rules for ACE, your virtual leasing assistant.

How-To Guide: ACE Tour Scheduling Settings

[ACE - How-To Guide] Learn how to customize ACE’s tour scheduling settings in the LeaseHawk Admin Center, including how to split your appointment hours for onsite guided tours and turn on self-guided virtual tours.

ACE Pricing and Availability Logic and Settings

[ACE - Article] On average, pricing and availability is the number one request ACE receives from prospects. Learn the logic behind ACE’s pricing and availability recommendations, as well as customization settings available to you in the LeaseHawk Admin Center.

Product Updates: ACE™ Virtual Leasing Assistant

[ACE - Product Updates] Find the latest updates for ACE, your virtual leasing assistant, and the LeaseHawk Admin Center. Check here frequently for information on new functionality and leasing knowledge learned by ACE that can be used when communicating with your prospects.

ACE™ Virtual Leasing Assistant Appointments & Guest Cards

[ACE - Article] ACE is your AI-powered virtual leasing assistant and is your back up for busy days or after-hours calls. She answers common leasing questions, creates guest cards and schedules appointments. Learn how ACE notifies you through email or the LeaseHawk CRM.

Product Logins

Looking to log in? Access the login pages for LeaseHawk Reporting, HawkEye Business Intelligence and more, right from this page.

How-To Guide: Clone ACE Responses

[ACE - How-To Guide] Adding ACE to a new property? If your policies, amenities, or any number of features are the same across multiple communities, use this guide to save time on ACE set up. Response Cloning allows you to select leasing and resident question responses from one property and publish the identical responses to other properties in your portfolio.

How-To Guide: Customize the ACE Chatbot Button

[ACE - How-To Guide] The ACE chatbot floating action button can be customized on your property website. Take advantage of this attention-grabbing option by uploading your own icon, such as an animated GIF.

Setup Instructions: ACE Chatbot URL for Property Listings and Email

[ACE - How-To Guide] ACE, your virtual leasing assistant, can chat with your prospects from nearly any website. Follow this guide to learn how to setup your own ACE™ Virtual Leasing Assistant chatbot URL for placing on property listings, social media profiles, and email.