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Introduction to the LeaseHawk Admin Center
support.leasehawk.com/resource/admin-center

[ACE - Video] Watch this video for a quick tour of how to set up, update and customize your virtual assistant, ACE AI.

ACE™ Product Updates Archive 2020
support.leasehawk.com/resource/2020-product-updates-archive-ace

[ACE - Product Updates] See an archive of updates and enhancements for ACE, your virtual leasing assistant, and the LeaseHawk Admin Center added in 2020.

ACE™ Product Updates Archive 2021
support.leasehawk.com/resource/2021-product-updates-archive-ace

[ACE - Product Updates] See an archive of updates and enhancements for ACE, your virtual leasing assistant, and the LeaseHawk Admin Center added in 2021.

How-To Guide: ACE Tour Scheduling Settings
support.leasehawk.com/resource/ace-schedule-tour-settings

[ACE - How-To Guide] Learn how to customize ACE’s tour scheduling settings in the LeaseHawk Admin Center, including how to split your appointment hours for onsite guided tours and turn on self-guided virtual tours.

How-To Guide: Create and Add ACE Rules
support.leasehawk.com/resource/ace-rules

[ACE - How-To Guide] Want ACE to collect more guest cards or offer to text more details? Create a new rule! Follow this training guide to learn how to create custom rules for ACE, your virtual leasing assistant.

ACE Pricing and Availability Logic and Settings
support.leasehawk.com/resource/ace-pricing-availability-logic

[ACE - Article] On average, pricing and availability is the number one request ACE receives from prospects. Learn the logic behind ACE’s pricing and availability recommendations, as well as customization settings available to you in the LeaseHawk Admin Center.

How-To Guide: Add Videos to ACE™ Chatbot Responses
support.leasehawk.com/resource/how-to-add-videos-ace

[ACE - How-To Guide] Use this how-to guide to customize your ACE™ Virtual Leasing Assistant responses with embedded videos.

Product Updates: ACE™ Virtual Leasing Assistant
support.leasehawk.com/resource/ace-updates

[ACE - Product Updates] Find the latest updates for ACE, your virtual leasing assistant, and the LeaseHawk Admin Center. Check here frequently for information on new functionality and leasing knowledge learned by ACE that can be used when communicating with your prospects.

How-To Guide: Clone ACE Responses
support.leasehawk.com/resource/clone-ace-responses

[ACE - How-To Guide] Adding ACE to a new property? If your policies, amenities, or any number of features are the same across multiple communities, use this guide to save time on ACE set up. Response Cloning allows you to select leasing and resident question responses from one property and publish the identical responses to other properties in your portfolio.

ACE™ Virtual Leasing Assistant Resident Work Orders
support.leasehawk.com/resource/ace-work-orders

[ACE - Article] Stay up to date on ACE’s latest abilities to support resident work order requests, including the ability to forward calls to a dedicated maintenance phone number and text residents a link to your online portal.