Learn how ACE AI notifies you through email or the LeaseHawk CRM.
When ACE AI secures an appointment or guest card information, this information will be sent via email, from firstname.lastname@example.org, to the email address provided by the client.
Subject: Guest Card from [Prospect First and Last Name]
Subject: New Appointment from [Prospect First and Last Name]
While utilizing ACE AI with the LeaseHawk CRM, you will receive the email notifications and, additionally, ACE AI will automatically enter the appointments within the LeaseHawk CRM.
1. The appointments are added to the community calendar and left for assignment under the question mark symbol. If there is a number in a red bubble over the question mark, you have unassigned appointments.
2. Click on the question mark symbol and assign the appointment to a Leasing Professional.
3. Review the contact’s timeline and recorded ACE AI phone call for reference.
4. Respond to the caller from within the App (or log the call in the App if an outside line is utilized) to confirm the appointment.
5. Make sure you are frequently checking for unassigned appointments within the App.