Follow the instructions below to customize the ACE™ Virtual Leasing Assistant chatbot button on your property website.
Prospects interact with ACE on your website by clicking the Floating Action Button (FAB), as shown below.
This button can be positioned in various locations on your website’s landing page, but for optimal identification of this call-to-action feature, LeaseHawk recommends customizing the icon by following the steps outlined below.
Log into the LeaseHawk Admin Center. If you do not have permissions to access the LeaseHawk Admin Center, please contact your LeaseHawk Client Success Manager or email firstname.lastname@example.org to request access.
Click on the Chatbot Style dashboard from the left menu. Then, scroll down to Floating Action Button Icon Type.
Select Default or Custom icon type.
If you selected Default:
If you selected Custom, you have three options:
Next, enter your preferred FAB Height and FAB Width. Use the window to the left to preview your icon and size selection until you are satisfied with the result.
All common image file types are supported for Default and Custom icons, including animated GIF and JPG, PNG, and SVG files. The image file cannot exceed 2MB in size.
Click the orange Save button in the upper right-hand of the page. A pop-up box will appear, select Publish, or if you need to edit, select Cancel.
Visit your property website and confirm that the FAB image is sized correctly.
In addition to uploading GIFs or other moving images to use as your chatbot icon, animation can be added to static icons.
Select the animation type you would like, Bounce or Shake, and copy the code snippet as seen below.
Paste the code snippet under the chatbot script on your property websites. After your website is published, your chatbot will animate on page load after an approximate two second delay.