Follow the instructions below to customize the ACE™ Virtual Leasing Assistant chatbot button on your property website.
Prospects interact with ACE on your website by clicking the Floating Action Button (FAB), as shown below.
This button can be positioned in various locations on your website’s landing page, but for optimal identification of this call-to-action feature, LeaseHawk recommends customizing the icon by following the steps outlined below.
Log into the LeaseHawk Admin Center. If you do not have permissions to access the LeaseHawk Admin Center, please contact your LeaseHawk Client Success Manager or email email@example.com to request access.
Click on the Chatbot Style dashboard from the left menu. Then, scroll down to Floating Action Button Icon Type.
Select Default or Custom icon type.
If you selected Default:
If you selected Custom, you have two options:
If you have selected a Custom icon, you may adjust the FAB Icon Border Radius. Click on the sliding scale and drag it to adjust the border radius. To create an icon that is circular, drag the scale all the way to the right to set the radius to 50%.
Next, enter your preferred FAB Height and FAB Width. Use the window to the left to preview your icon and size selection until you are satisfied with the result. We recommend using a height and width of 100 x 100 pixels (1:1 ratio) if you choose a default icon provided by LeaseHawk.
And last, choose an Animation. There are three animations to choose from: Bounce, Rotate, and Shake X-Axis. Click the orange Preview button to watch the animation you selected. If you do not want an animation, click the Animation dropdown menu, and select None.
All common image file types are supported for Default and Custom icons, including animated GIF and JPG, PNG, and SVG files. The image file cannot exceed 2MB in size.
Click the orange Save button in the upper right-hand of the page. A pop-up box will appear, select Publish, or if you need to edit, select Cancel.
Visit your property website and confirm that your ACE chatbot icon is sized correctly.