Customize your ACE chatbot to provide referrals to your community’s sister properties.
Your ACE™ Virtual Leasing Assistant can conversationally provide referrals to your community’s sister properties. Use this feature to enhance your prospect’s experience in two ways:
Add links to your sister properties during ACE’s pricing and availability prompt to provide prospects with additional communities in the area that they may not have been aware of before.
If there is no pricing and availability that matches the prospect’s request, ACE can provide links to your sister properties for the prospect to continue their home search.
If the prospect requests a room type that is unavailable, ACE can provide links to your sister properties for the prospect to continue their home search.
By adding campaign parameters to the destination URLs of your sister properties, you can track the number of ACE referrals.
When a prospect clicks on the custom URL, the parameters you add are sent to your website’s Google Analytics, and the related data is available in your Google Analytics’ Campaigns reports.
We recommend adding the 3 parameters below to your URLs:
If you used the parameters above, your custom URL would be:
You can add parameters to your URLs manually, or you can use the Campaign URL Builder on the Google Analytics Demos & Tools site to create your URLs and append the parameters.
To activate this feature for your ACE Chat and/or Text channels, please contact your LeaseHawk Client Success Manager or email firstname.lastname@example.org. Please provide the following information with your request: