Follow the instructions below to learn how to add ACE Quick Requests.
February 13, 2023
What are ACE Quick Requests?
ACE Quick Requests give you the ability to pass a script to the ACE chatbot from a URL. When the chatbot loads and a script is provided in the URL, the chatbot will automatically open and run through the script.
Use it to direct your renters to a specific starting point in ACE (i.e. scheduling a tour, work orders, etc.). This is especially helpful if you don’t have a dedicated tour form on your property website, you can use an ACE Quick Request link on your property website, listings, emails, etc.
Follow the steps below to add an ACE Quick Request:
Choose the website that you’d like to use – this can be your property website, chat.leasehawk.com, or any other site.
Add a ACE Quick Request script to the end of the website URL
To load a resident or leasing question use: ?chatscript=
To load tour preferences use: ?tourtime=x&tourdate=x/x/xx&tourtype=x
Next, add the flow details script. Be sure to type in the details separated by commas, for example: pricing, two bedroom, next month
Tip: The URL will automatically change the spaces between words into %20, as seen in the examples below.
ACE Quick Request Script Templates:
This script tells ACE to provide pricing and availability for a two-bedroom next month: https://demo.leasehawk.com/demo/ace-demo-apartments?chatscript=pricing,%20two%20bedroom,%20next%20month
This script tells ACE to take you directly to the Tour scheduling flow: https://demo.leasehawk.com/demo/ace-demo-apartments?chatscript=schedule%20tour
This script tells ACE to take you directly to the Work Order flow: https://demo.leasehawk.com/demo/ace-demo-apartments?chatscript=work%20order
This script tells ACE that your tour is already scheduled for a specific time, date, and type (e.g. virtual, in-person, etc.): https://demo.leasehawk.com/demo/ace-demo-apartments?tourtime=3:00PM&tourdate=2/20/23&tourtype=1
Learn how to add your own ACE™ Virtual Leasing Assistant chat pop-ups. With chat pop-ups, you can embed experiences within the ACE chatbot window, such as photo galleries, virtual tours, support third-party apps, and more.
ACE, your virtual leasing assistant, can chat with your prospects from nearly any website. Follow this guide to learn how to setup your own ACE™ Virtual Leasing Assistant chatbot URL for placing on property listings, social media profiles, and email.