Learn how ACE uses generative AI to answer renters.
Using the latest in cutting-edge generative AI, ACE can answer renters with uniquely tailored smart responses. This guide will cover how ACE's smart responses work, how to activate for your site(s), and a timeline of this feature's rollout.
Instead of giving static responses, ACE can answer more nuanced questions with tailored responses leveraging all related information. For example, if a renter asks specifically about pet fees, ACE will only respond with what the renters needs to know about pet fees and not the entire pet policy.
You can tailor the smart response command to give it additional rules on how to respond for individual leasing questions.
ACE pulls in related responses and property variables in addition to the original response when constructing the tailored smart response.
To avoid unnecessary triggering of this feature, ACE will only answer with a smart response when a subtopic is requested, such as "pet fees". It will not trigger for generic requests like "Pet Policy".
You can enable and disable smart responses on specific leasing questions.
Currently, smart responses are available exclusively for Pet Policy requests, with plans to expand to other leasing questions in the future. Right now, it is disabled by default as the the rollout of this feature is introduced.