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Custom Training
support.leasehawk.com/custom-training

Learn more about custom training options from Fenix. Custom training offers the flexibility needed to address your unique business needs.

LeaseHawk Reporting for Managers
support.leasehawk.com/resource/leasehawk-reporting-for-managers

[Reporting - Webinar ] Watch our on-demand training webinar to learn the basic functionality of LeaseHawk's reporting and business intelligence tools, with an emphasis on recommended reports. Learn how reports help you maximize your LeaseHawk data to measure marketing, agent performance, and CRM usage.

ACE™ Virtual Leasing Assistant Basics
support.leasehawk.com/resource/webinar-ace-basics

[Fenix AI - Webinar ] Watch our on-demand training webinar designed for all leasing professionals, management, and executives. This 20-minute training focuses on how ACE provides conversational assistance via calls, texts, and chats, 24/7 for your prospective renters. We will cover how ACE handles phone routing, and guest card and appointment creation.

Agent Performance: Improving Phone Skills
support.leasehawk.com/resource/agent-performance-improving-phone-skills

[Agent Performance - Webinar ] Want to learn more about your scored calls and how to improve your company ranking? This training webinar video takes you through a sample survey and how to schedule a scored calls report.

Call Tracking Product Introduction
support.leasehawk.com/resource/calltrack-product-introduction

[Call Tracking - Article] Keep track of which ad sources are bringing in calls and then efficiently analyze the call recordings, volume and data.

Call Tracking Report Descriptions
support.leasehawk.com/resource/calltrack-report-descriptions

[Call Tracking - Article] Get to know your call details here--who's calling and when, audio files and how your team is doing answering the phones.

Setup Instructions: Website Forms to Guest Cards
support.leasehawk.com/resource/setup-instructions-website-forms-to-guest-cards

[CRM - Implementation] Get step-by-step instructions on how to set up your website forms, so they will automatically create Guest Cards for you in the LeaseHawk CRM.

Setup Instructions: Dynamic Number Insertion (DNI)
support.leasehawk.com/resource/setup-instructions-dni

[Call Tracking - Implementation] Get step-by-step instructions on how to set up Dynamic Number Insertion (DNI) on your property websites. DNI is a snippet of code that is added to your website that will generate your unique tracking phone numbers based on the user's original ad source.

Agent Performance FAQ Guide
support.leasehawk.com/resource/agent-performance-faqs

[Agent Performance - FAQ] Get all your questions answered about how LeaseHawk measures agent performance. Learn why you need to use your employee code, how and when calls are scored, plus much more in this handy Frequently Asked Questions (FAQ) guide.

CRM Quick Start Guide
support.leasehawk.com/resource/crm-quick-start-guide

[CRM - How-To Guide] Check out these simple tips and best practices for getting started with your new CRM.