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Learn more about custom training options from Fenix. Custom training offers the flexibility needed to address your unique business needs.
[Fenix AI - Webinar ] Watch our on-demand training webinar designed for all leasing professionals, management, and executives. This 20-minute training focuses on how ACE provides conversational assistance via calls, texts, and chats, 24/7 for your prospective renters. We will cover how ACE handles phone routing, and guest card and appointment creation.
[Reporting - Webinar ] Watch our on-demand training webinar to learn the basic functionality of LeaseHawk's reporting and business intelligence tools, with an emphasis on recommended reports. Learn how reports help you maximize your LeaseHawk data to measure marketing, agent performance, and CRM usage.
[Insights - Webinar ] Want to learn more about your scored calls and how to improve your company ranking? This training webinar video takes you through a sample survey and how to schedule a scored calls report.
[Call Tracking - Article] Get to know your call details here--who's calling and when, audio files and how your team is doing answering the phones.
[Call Tracking - Article] Keep track of which ad sources are bringing in calls and then efficiently analyze the call recordings, volume and data.
[CRM - How-To Guide] Check out these simple tips and best practices for getting started with your new CRM.
[Fenix AI - Product Updates] Find the latest updates for ACE, your virtual leasing assistant, and the LeaseHawk Admin Center. Check here frequently for information on new functionality and leasing knowledge learned by ACE that can be used when communicating with your prospects.
[Call Tracking - Implementation] Starting to use LeaseHawk for the first time? Make sure your employees are aware of call recording.
[Insights - Article] Discover how ACE™ uses voice biometrics to identify employees and customer service agents on calls. Learn step-by-step what LeaseHawk needs from you so Speaker ID can work at its max capacity for your properties.
