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Learn more about custom training options from Fenix. Custom training offers the flexibility needed to address your unique business needs.
[Reporting - Webinar ] Watch our on-demand training webinar to learn the basic functionality of LeaseHawk's reporting and business intelligence tools, with an emphasis on recommended reports. Learn how reports help you maximize your LeaseHawk data to measure marketing, agent performance, and CRM usage.
[Fenix AI - Webinar ] Watch our on-demand training webinar designed for all leasing professionals, management, and executives. This 20-minute training focuses on how ACE provides conversational assistance via calls, texts, and chats, 24/7 for your prospective renters. We will cover how ACE handles phone routing, and guest card and appointment creation.
[Agent Performance - Webinar ] Want to learn more about your scored calls and how to improve your company ranking? This training webinar video takes you through a sample survey and how to schedule a scored calls report.
[Call Tracking - Article] Keep track of which ad sources are bringing in calls and then efficiently analyze the call recordings, volume and data.
[Call Tracking - Article] Get to know your call details here--who's calling and when, audio files and how your team is doing answering the phones.
[CRM - Implementation] Get step-by-step instructions on how to set up your website forms, so they will automatically create Guest Cards for you in the LeaseHawk CRM.
[Call Tracking - Implementation] Get step-by-step instructions on how to set up Dynamic Number Insertion (DNI) on your property websites. DNI is a snippet of code that is added to your website that will generate your unique tracking phone numbers based on the user's original ad source.
[Agent Performance - FAQ] Get all your questions answered about how LeaseHawk measures agent performance. Learn why you need to use your employee code, how and when calls are scored, plus much more in this handy Frequently Asked Questions (FAQ) guide.
[CRM - How-To Guide] Check out these simple tips and best practices for getting started with your new CRM.